Frequently Asked Questions

Answers to the questions our clients ask most about booking, sessions, galleries and payments.

Booking & Planning

Getting Started

Everything you need to know before you reserve your date.

Arrcor Studio offers portrait, event, wedding and engagement, commercial and product photography, plus videography, drone photography and creative services such as graphic design and branding. We work with individuals, families, businesses and brands.

We are based in the DMV area (Maryland, Washington DC and Virginia) and regularly work throughout the surrounding region. We also travel for photoshoots and events depending on the project, and any travel costs are discussed with you before booking. Digital projects such as design and editing can be done for clients worldwide.

Send us a message through our contact page or tap the WhatsApp button on this page. Tell us a little about your project, your preferred date and location, and what you are looking for. We will get back to you to confirm availability, discuss the details and outline the next steps.

We recommend reaching out as early as possible, especially for weddings, large events or projects with a fixed deadline, as popular dates fill up quickly. Last-minute availability is sometimes possible, so it is always worth asking.

Yes. Every project is different, so we can build a package around your goals, timeline and budget, and the type of creative work you need.

Your Session

The Shoot

What to expect on the day and how to prepare.

Wear something you feel comfortable and confident in. Solid colors and simple textures usually photograph best. If you would like variety, bring a second outfit and we can switch during the session.

Absolutely. Most people feel this way at first. We keep sessions relaxed and guide your poses throughout, so you never have to figure it out alone. Many of the best images come from natural moments in between.

Please share the event timeline, the location details and a short list of important people or must-have shots, such as family group photos or special guests. This helps us make sure nothing important is missed.

Send your products clean and ready to photograph, and let us know where the images will be used (online shop, social media, menus or print). That way we can style, light and size them correctly for each platform.

Yes. We offer videography for events, brands and social content, as well as aerial photos and video for events, venues, properties and outdoor projects.

Photos & Delivery

Your Gallery

How and when you will receive your finished work.

Galleries are typically delivered within 5 to 7 days after your session. Larger projects such as weddings or video may take longer. We will always give you an estimated turnaround before the project begins and keep you updated along the way.

Photography clients receive a private online gallery where you can view, download and share your images. Videos, designs and other digital projects are delivered through a secure download or the most suitable digital platform.

Visit the Find My Album page and enter your name, event date, event location and the access code we sent you. You can also choose to receive a text message when your gallery is ready.

Yes. Depending on the service and package, revisions may be included. We recommend discussing your expectations with us before the project begins so the final result closely matches your vision.

Payments & Policies

Booking Details

Deposits, payments and keeping your information safe.

Yes. A deposit secures your date, and it is deducted from your total, so you only pay the remaining balance. If you cancel at least 14 days before your session, your deposit is refunded in full. All payment details are explained before your booking is confirmed, so there are no surprises.

Pricing depends on the type of session, coverage time, location and deliverables. Contact us with your project details and we will send you availability and a tailored quote.

Your information is used only to provide our services, such as scheduling, communicating with you and giving you secure access to your gallery. We never sell your information. You can read more in our Privacy Policy.

Still Have a Question?
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